Privacy Policies

At eSIMCircle, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website or purchase our eSIM products.

By using eSIMCircle services, you consent to the terms of this policy.

1. Information We Collect

We collect the following types of data:

a. Information You Provide

  • Personal Details: Name, email, billing info, and contact details during checkout or support.

  • Device Compatibility Data: When you check device compatibility for eSIM use.

  • Support Inquiries: Messages sent via email or support forms.

b. Automatically Collected Information

  • Usage Data: IP address, browser, OS, device type, pages visited, and site actions.

  • Cookies & Tracking: Used to remember preferences, improve functionality, and analyze performance.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver eSIM QR codes or setup instructions.

  • Communicate order updates, support responses, or promotional offers (only with your consent).

  • Enhance website performance and user experience.

  • Detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell or rent your data.
We may share your information with:

  • Trusted third parties: Payment processors, email delivery platforms, and analytics tools.

  • Mobile network providers: For provisioning eSIM services.

  • Legal authorities: If required by law or regulation.

All partners are contractually obligated to process your data securely and only under our instructions.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law.
You can request deletion of your data at any time by contacting: support@esimcircle.com

5. Cookies

We use cookies to:

  • Maintain your session.

  • Analyze site usage behavior (e.g., clicks, page views).

  • Provide a personalized browsing experience.

You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.

  • Restrict or object to specific data processing.

  • Withdraw consent for promotional communications.

To exercise your rights, please contact us.

7. Data Security

We apply industry-standard security practices, including encryption, secure storage, and restricted access.
However, no method of internet transmission is 100% secure. You use our services at your own risk.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and recommend reviewing them separately.

9. Updates to This Policy

We may update this Privacy Policy at any time without prior notice.
Changes will be posted on this page. Continued use of our services indicates acceptance of the revised policy.

10. Contact Us

For support, inquiries, or refund requests, contact us:

📧 Email: support@esimcircle.com
🌐 Website: www.esimcircle.com
📞 Mobile/WhatsApp: +84357576127