FAQs

An eSIM (embedded SIM) is a digital version of a SIM card that’s already built into your device. It allows you to download and activate a mobile data plan without needing a physical SIM card.

Simply scan a QR code, and you’re ready to connect—making it ideal for travelers who want flexibility and convenience.

Once you purchase an eSIM plan, you’ll receive a QR code via email. Just scan this code using your phone’s camera (through mobile network settings), and the plan will be installed on your device.
It connects you to mobile data instantly, without the need for physical handling or SIM swaps.

Many modern smartphones, tablets, and laptops now support eSIM technology – including most recent iPhone, Samsung Galaxy, Google Pixel, and iPad models.

You can check your device’s settings or visit our compatibility page to see if it’s eSIM-ready.

Many modern devices are equipped with dual SIM functionality, which allows you to use both a physical SIM card and an eSIM on the same device simultaneously.

Before proceeding, make sure that your device carrier supports this feature, as not all carriers may offer compatibility with dual SIM setups.

Installation is quick and easy!

After purchasing your eSIM, open your phone’s settings, select “Add eSIM,” scan the QR code, and follow the prompts. The process takes under 2 minutes.

👉 For detailed instructions, visit our installation guide.

Each eSIM plan has its own validity period, usually based on data usage or days. The details will be sent to you in the confirmation email.

When your data runs out or time expires, you can easily top up or buy a new plan.

No, we don’t require KYC or identity verification.

We believe in keeping things simple, so you can get connected with ease – no contracts, no paperwork.

Absolutely! eSIMs are perfect for international travel.

You can activate a local eSIM before you arrive and enjoy instant data access upon landing – no roaming fees or hunting for local SIM cards.

If your eSIM is active and installed, you can top it up to extend both the data allowance and the validity period.

Most eligible plans allow up to 10–12 top-ups, depending on the specific plan.

🔍 For full details, please refer to our Top-Up Policy.