How to select a network manually for your eSIM

To select a network manually for your eSIM, turn off automatic network selection in the eSIM's settings, wait for the list of networks to load, then pick one of the partner networks listed for your plan. This often fixes "No Service" or a weak connection.

When to select a network manually

• The eSIM shows "No Service" even though you are in a covered country.
• The phone is connected to a network but data does not work or is very slow.
• The phone keeps switching between networks.

Find your plan's partner networks

Open your destination's product page from all destinations, select the plan you bought and open the countries and networks section. It lists the partner networks for each country. Keep that list open or take a screenshot.

How to select a network manually on iPhone

1. Open Settings and tap Cellular (or Mobile Data).
2. Tap the travel eSIM, then tap Network Selection.
3. Turn off Automatic and wait for the list of networks to appear.
4. Tap a network from your plan's list.

If you do not see Network Selection, your iPhone or the network does not offer it. Keep automatic selection and use the other steps in the No Service checklist.

How to select a network manually on Android

Samsung Galaxy

1. Open Settings > Connections > Mobile networks > Network operators.
2. If you have two SIMs, choose the eSIM.
3. Turn off Select automatically, wait for the search to finish and tap a network from your plan's list.

Google Pixel

1. Open Settings > Network & internet > SIMs and tap the eSIM.
2. Find the network setting, turn off automatic selection and choose a network from your plan's list.

Menu names vary by brand and Android version.

Tips for a quick connection

• Give each network about a minute to connect before trying the next one. Switching too fast can itself delay registration.
• If a network says it is unavailable or will not register, it may not be a partner for your plan. Try the next one on the list.
• After connecting, check that Data Roaming is still on for the eSIM.

Quick answers

Which network should I choose?

Choose one of the partner networks listed for your plan in the countries and networks section of the product page. Networks that are not on that list will not connect.

Should I leave manual selection on?

Only while it helps. Turn automatic selection back on when you move to another area or country, otherwise the phone may stay stuck on a network that is no longer available.

Still not working?

Include a screenshot of the network list your phone shows. Reply to your order email or write to us through the contact page (support@esimcircle.com). To get a fast answer, include your order number, the eSIM's ICCID, the country and network name your phone shows, and screenshots of the error and of the eSIM's cellular settings. See what to send support for where to find each item.